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October 3rd, 2017 by Jeffrey Drake
HARRISBURG- A person who is full of energy and one who is always wearing a smile. That's how most would describe Rides Mass Transit District marketing and public relations coordinator Carletta Hanks.
Hanks, who joined the RMTD staff in 2006, is set to retire in early October.
"She has a passion for wanting to serve and that's been able to shine through in her time with the organization," said RMTD CEO Bill Jung. "Her warmth and compassion for our riders is something that truly stands out."
Before arriving at RMTD, Hanks spent time at Southeastern Illinois College as the community outreach supervisor.
"I've known Carletta for many years as her colleague and friend," said SIC Events Coordinator Kellye Whitler. "She is a ball of energy. She can cheer you up with just her smile. She could work circles around all of us, yet always took the time to ask about you and your life."
That sentiment is shared by many who've crossed path with Hanks who has been the public face for the largest rural public transit district in Illinois for the last 10-plus years.
"Nurturing is what she was born to do," said Whitler. "Her heart it huge. My life has been richer because of her friendship. She was, is and will always be adored."
In retirement, Hanks says she'll enjoy spending time with her grandchildren, traveling and volunteering with her church.
"Carletta is always willing to help anyone. She is always positive," said RMTD COO Debra King. "She cares deeply for the residents of the communities we serve. We will miss her enthusiasm and wish her the very best in her retirement."