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ADA Complaint and Reasonable Modification Request Form

Rides is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, RMTD is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Questions regarding ADA Policy can be made by calling Rides at 618-253-8761, mailing in our printable ADA Complaint and Reasonable Modification Request form, or completing the online form below.

    First Name (required)

    Last Name (required)

    Your Email (required)


    Street Address




    Preferred Contact Method (select one):

    Briefly describe your ADA complaint or your Reasonable Modification Request in order to use the bus service.