Downloadables and Links:
Request for Proposals: Unified Communications and Contact Center Solution
Procurement Information:
RIDES MASS TRANSIT DISTRICT UNIFIED COMMUNICATIONS + CONTACT CENTER SOLUTION REQUEST FOR PROPOSALS (RFP)
Announcement: October 1, 2020
Project Description: Rides Mass Transit District (RMTD) is looking to obtain and implement a cloud based Unified Communications + integrated Contact Center solution (UCaaS and CCaaS). Both solutions should be provided by the same carrier and integrate or “speak” to each other from a single carrier.
Evaluation: This is a best value procurement and awards will be made on the combination of price and features.
Proposal Deadline: November 2, 2020 at 12:00PM CST
Proposal Request: All requests should be submitted by email to damien@bpt3.net
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