Contact us

Get in touch with Rides

Have a question about service, accessibility, lost and found, or safety? Use the form below or reach us by phone at our administrative and regional offices.

If you need to schedule a ride, toll-free call center staff are ready to help coordinate your trip across our 17-county service area.

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Ask a question

Share feedback or concerns

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Inquiries and comments

Share your questions, compliments or concerns using this form. Your comments are reviewed by RMTD management to help improve our service.

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Call centers and hours

Key phone numbers

Reach the administrative office, schedule a ride or connect with staff about service, safety or accessibility.

Administration

Main office

618-253-8761

Fax: 618-252-2754

1304 Frank Leberman Drive
Harrisburg, IL 62946
Monday–Friday, 8:00 a.m.–4:00 p.m.

Ride scheduling

Toll-free call center

877-667-6118

Schedule rides and ask about service in the RMTD service area.

Please call in advance to check availability. Same-day service may not be available in all locations.

Additional lines

Rides Plus numbers

844-220-1243

844-718-1882

These toll-free numbers connect you with mobility professionals who can help coordinate non-emergency medical and other transportation needs.

Local offices

Operation centers by county

Contact your nearest operation center for local questions about routes, demand-response service and community-specific information.

Administration

Administrative office

1304 Frank Leberman Drive
Harrisburg, Illinois 62946

Local: 618-253-8761
Fax: 618-252-2754

Crawford County

Robinson operation center

1307 W Mulberry St
Robinson, Illinois 62454

Local: 618-544-8800
Toll-free: 866-389-7536
Fax: 618-544-8808

Edgar County

Paris operation center

509 E Jasper St
Paris, Illinois 61944

Local: 217-466-6921
Toll-free: 866-384-0503
Fax: 217-463-3664

Richland County

Olney operation center

911 S West St
Olney, Illinois 62450

Local: 618-395-1272
Fax: 618-392-0569

Saline County

Harrisburg operation center

1310 Frank Leberman Dr
Harrisburg, Illinois 62946

Local: 618-252-4662
Toll-free: 877-667-6119
Fax: 618-252-2168

Wayne County

Fairfield operation center

1619 W Main St
Fairfield, Illinois 62837

Local: 618-847-4077
Toll-free: 877-667-6117
Fax: 618-842-7188

White County

Grayville operation center

149 Industrial Park Dr
Grayville, Illinois 62844

Local: 618-375-7126
Toll-free: 877-667-6118
Fax: 618-375-7128

Williamson County

Marion operation center

9250 Aisin Dr
Marion, Illinois 62959

Local: 618-993-1900
Toll-free: 877-743-3402
Fax: 618-993-2156

Stay connected

Social media and accessibility

Follow RMTD for service alerts, route updates and community news, and learn how to request information in alternative formats.

Follow Rides Mass Transit District

RMTD uses social media to share updates about routes, service changes, community events and safety messages. These channels are not monitored 24/7, so urgent questions should be directed by phone.

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Remember that messages sent through social platforms may be public and are subject to the Illinois Freedom of Information Act.

Accessibility and alternative formats

Rides Mass Transit District is committed to providing accessible service. Vehicles are equipped with lifts or ramps and are designed to serve riders with disabilities.

Large-print and Braille brochures are available at operation centers, and additional translations can be requested. If you need information in another format or wish to discuss accessibility, contact the administrative office or use the form above and select an accessibility-related reason.